GRRR: Jury Finds PetSmart Groomer Not Guilty in 2016 Death of Dachshund

Henry was only supposed to get his nails trimmed in May 2016 at a PetSmart store in San Mateo, Calif. But after spending just three minutes alone with groomer Juan Zarate in a back room, the Dachshund ended up with a punctured lung and two broken ribs. As little Henry bled from his mouth and struggled to breathe, an on-site veterinarian tried to save his life — to no avail.

“We know that the dog was brought there with no injuries or no known illnesses of any kind and we do believe that actions taken by the groomer, during the grooming session, is what caused the dog to die,” San Mateo Police Department Sgt. Rick Decker told ABC7 News at the time.

Zarate was arrested at the store and charged with one count of felony animal cruelty, which has a maximum penalty of three years in prison. He was placed on suspension by PetSmart, which issued a statement saying, “Any incident of animal cruelty goes against everything we believe as a company and as individual pet parents.”

A necropsy performed on Henry showed he had died due to strangulation — “thoracic compression leading to asphyxia.”

Thirteen months later, after a four-day trial, a jury has shockingly found Zarate not guilty of the animal cruelty charge.

That’s right, the jury somehow could not be convinced, despite expert testimony, that Henry’s death was intentional.

“We presented the evidence of an expert veterinarian who testified that this was not an accident,” San Mateo County District Attorney Steve Wagstaffe told the Mercury News, “but obviously, the jury did not find her persuasive. I accept that.”

No further information is currently available about the trial, but unlike Wagstaffe, I’m having extreme difficulty accepting the jury’s decision. My heart goes out to Henry’s owners, Terrie Peacock and Stefan Zier.

Groomers Not Required to Be Licensed

Henry is not the only dog that has been killed or injured by a groomer at PetSmart (or Petco, or other pet stores). After Henry’s death, his owners filed a lawsuit alleging that although several customers had complained about pet injuries during PetSmart grooming sessions, the company had taken no action to resolve these issues.

You may be surprised to know that pet groomers are not required to be licensed or certified in any U.S. state. They are regulated in New York City and Miami-Dade County, Fla., but not statewide.

New Jersey could become the first state to require licenses for groomers. The proposed Pet Grooming Licensed Act NJ was originally named “Bijou’s Bill” in memory of a 6-year-old Shih Tzu who died during a routine grooming session — at, yes, a PetSmart store.

Until statewide laws are passed, to prevent a tragedy from happening to your own dog, it could be a life-or-death matter to ask the groomer some important questions, especially at PetSmart and Petco stores, where many of the incidents have occurred.

“It would behoove you to find out who your groomer is, how long they’ve been grooming, what kind of track record they have — you need to do this kind of work,” Bijou’s dog mom, Rosemary Marchetto, told CBS New York.

Photo via Twitter

Recall Alert! 3 Dog Food Brands Due to Possible Metal Contamination

Note: This post was originally published Feb. 9, 2017. It’s been updated with information about the latest voluntary recall of yet another canned dog food product — Blue Buffalo Homestyle Recipe Healthy Weight — because it too may contain foreign materials.

Some lots of canned products from two three dog food brands — Grreat Choice Adult Dog Food sold at PetSmart stores, Companion Dog Food sold at Giant supermarkets and, most recently, Blue Buffalo Homestyle Recipe Healthy Weight — have been voluntarily recalled due to the possibility of metal contamination.

If you have a cat, be aware that WellPet has also voluntarily recalled some lots of Wellness 12.5-ounce canned cat food only because it was manufactured in the same unnamed facility as the recalled dog food products. The company stated it’s “taking this conservative step to ensure the well-being of cats and to put our consumers’ minds at ease.”

This has been a disturbingly busy month for canned dog food recalls. On Feb. 3, one lot of Evanger’s Hunk of Beef Au Jus canned food was voluntarily recalled because it contained traces of pentobarbital, a drug used to euthanize dogs. One dog died and five were sickened after eating the food.

Here’s what you need to know about the dog food products voluntarily recalled because of possible metal contamination.

Grreat Choice Adult Dog Food with Chicken and Rice Classic Ground

13.2 oz. cans
UPC: 7-3725726116-7
Best By date (on the bottom of the can): 8/5/19
Lot code: 1759338

According to the PetSmart website, this voluntary recall is “a precautionary action due to metal contamination found in the single lot.” No other Grreat Choice products are impacted. There have been no reports of dogs being sickened or injured by this product.

If you purchased the recalled product, stop feeding it to your dog and bring any cans to your nearest PetSmart store for a full refund. For more information, call PetSmart Customer Service at 888-839-9638.

Companion Dog Food

Giant Food announced it is voluntarily recalling some 13.2-ounce cans of the following three dog food products because they may contain “foreign material.”

Companion Dog Food with Chicken and Rice
UPC: 68826707501
Best By date: 08/05/2019

Companion Dog Food with Chicken, Lamb and Rice
UPC: 68826700360
Best By date: 08/05/2019

Companion Dog Food with Turkey and Bacon
UPC: 68826700356
Best By date: 08/05/2019

If you purchased one of these products, stop feeding it to your dog and return it to the store for a full refund. For more information about the recall, call 479-935-6145.

Blue Buffalo Dog Food

The Blue Buffalo Co. announced Feb. 13 it is voluntarily recalling some 12.5-ounce cans of the following product. “Last week, we were notified by one of our suppliers of the possible presence of aluminum in one of our production runs,” the company stated.

Blue Buffalo Homestyle Recipe Healthy Weight, Chicken Dinner with Garden Vegetables
UPC: 8-40243-10017-0
Best By date (on the bottom of the can): August 3, 2019

If you purchased this product, return it to your local retailer for a full refund. For more information about the recall, call 866-800-2917.

PetSmart Groomer Charged with Animal Cruelty after Dachshund Dies

Henry, a 1-year-old Dachshund, was only supposed to get a grooming Sunday at a PetSmart in San Mateo, Calif.

But Henry ended up with a punctured lung and two broken ribs after spending only three minutes with groomer Juan Zarate. As Henry bled from his mouth and had difficulty breathing, an on-site veterinarian tried to save his life — to no avail.

“We know that the dog was brought there with no injuries or no known illnesses of any kind and we do believe that actions taken by the groomer, during the grooming session, is what caused the dog to die,” San Mateo Police Department Sgt. Rick Decker told ABC7 News.

Zarate was arrested at the store and charged with felony animal cruelty. He is out on bail and expected to make his first court appearance sometime in June.

An X-ray revealed Henry’s internal injuries. The Peninsula Humane Society & SPCA is conducting a necropsy (an autopsy for animals) to determine what caused Henry’s death.

Meanwhile, PetSmart is conducting its own investigation.

“We are heartbroken by the loss of Henry. Nothing is more important than the health and safety of pets, and we take full responsibility for the pets in our care,” the company said in a statement sent to ABC7 News.

“The individual involved has been placed on suspension pending the outcome of this investigation. Any incident of animal cruelty goes against everything we believe as a company and as individual pet parents. No words can express our deep sorrow for the family, and we will continue to work with the pet parent during this difficult time.”

Henry is not the only dog that has been killed or injured by a groomer at PetSmart (or Petco, or other pet stores). You may be surprised to know that pet groomers are not required to be licensed or certified in any U.S. state. They are regulated in New York City and Miami-Dade County, Fla., but not statewide.

New Jersey may be the first state to require licenses for groomers. The proposed law, “Bijou’s Bill,” is named in memory of a 6-year-old Shih Tzu who died during a routine grooming session — at a PetSmart store.

Until statewide laws are passed, to prevent a tragedy from happening to your own dog, it could be a life-or-death matter to ask the groomer some important questions, especially at PetSmart and Petco stores, where many of the incidents have occurred.

“It would behoove you to find out who your groomer is, how long they’ve been grooming, what kind of track record they have — you need to do this kind of work,” Bijou’s dog mom, Rosemary Marchetto, told CBS New York.

Photo via Twitter

GRRR: PetSmart Employee Allegedly Threw Caustic Disinfectant on Dogs

Ezekiel Reynard Pitts, who worked at a PetSmart store in Houston, was apparently having a bad day in February.

To make it worse, he told police, a dog in the store nipped at him. Pitts said that when he threw cleaning disinfectant at the dog, named Tulip, she jumped up, causing him to spill the caustic chemicals on another dog, Nala.

But the surveillance video from a security camera tells a different story, KPRC reports. Pitts can be seen measuring out the disinfectant, which he knew to be caustic because he’d been burned with it himself. He then threw it on both the dogs.

Tulip died from her injuries.

“We are heartbroken by the loss of Tulip and injuries sustained by Nala. Nothing is more important than the health and safety of pets, and we take full responsibility for the pets in our care,” PetSmart said in a statement, according to KPRC.

After conducting an internal investigation, PetSmart fired Pitts and contacted local police, who are investigating the incident.

Pitts was charged with felony cruelty to animals. A warrant has been issued for his arrest.

“Any incident of animal cruelty goes against everything we believe as a company and as individual pet parents,” PetSmart stated. “No words can express our deep sorrow for the family.”

UPDATE: According to a June 2019 message from Angelina Pitts, “I would like you all to know Ezekiel’s trial is over and he has been found ‘NOT GUILTY.'” 

Photo credit: Anthony92931

PetSmart Employees Apparently OK with Customer Carrying Dog by Collar

Earlier this week, a customer at a PetSmart store in Greenville, N.C., carried his puppy around by its collar, sometimes giving the dangling dog a good shake.

Perhaps taking the saying, “The customer is always right,” way too far, not a single PetSmart employee confronted the man about the abusive way he was carrying his dog.

A photo of the man holding the dog by its collar at the checkout stand is going viral. “He put the dog on the conveyor belt to have the harness rang up,” the caption says.

The photo, taken late Tuesday afternoon, was posted the next day on Facebook by Tammy Mitchell Whaley. An employee told her friend she was afraid to say anything to the man because she feared losing her job if she did so. Whaley called the store manager, who told her he didn’t know why no one reported the incident.

“This is suppose to be a place of business that cares and supports animals?” Whaley wrote.

On Thursday, Sheriff Neil Elks posted the photo on the Pitt County Sheriff Facebook page.

“Thank you for caring about our community and the people and creatures that live here,” he wrote.

“We have gotten other messages from you, the concerned public, and want you to know that this behavior is disturbing to us, as well. Because the location is in Greenville city limits, the sheriff has directed the witness to contact Greenville Animal Control.”

PetSmart has not commented on the photo. If you want to voice your concern, the corporate office can be reached by phone at 888-839-9638 or by filling out this form.

More disturbingly, Elks wrote that his department has “seen several alarming cases recently of animal abuse.”

Photo via Facebook

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